The DX PACK + service combines convenient operation, fast delivery and transportation of the shipments by air with only one counterparty.
With the DX PACK + service you can send your small shipments weighing no more than 2 kg. to a recipient address worldwide (except in some countries due to current problems related to the Covid 19 pandemic). Delivery is made according to the transit times indicated below.
With the DX PACK + service, each shipment is clearly marked with a tracking number and barcode and will be scanned several times until it is delivered to the final recipient. Delivery is certified with the latest Delivered status. Shipment statuses can be tracked directly in our system or on the website of the partner we work with - Deutshe Post
Prices for the DX Pack + service can be found here.
|1||Austria, Belgium, Spain, France, Greece, Luxembourg, Monaco, Netherlands, Portugal|
|2||Cyprus, Czech Republic, Estonia, Croatia, Hungary, Lithuania, Latvia, Malta, Poland, Romania, Slovenia, Slovakia|
|3||Denmark, Finland, Ireland, Italy, Sweden|
|4||Switzerland, Iceland, Norway|
|7||Rest of the world|
|8||Australia, , Japan, New Zealand|
|9||Belarus, , India, , , , Philippines,|
* Всички цени са в евро без начислен ДДС (начислява се за страни в ЕС)
Under the general terms and conditions of the Deutsche Post partner, the delivery is considered to have been successfully delivered on time:
Average transit time
|Pick up shipments from address**||1.50 EUR|
|Length||Length x Width||Weight|
|14 cm||14 x 9 cm||0.02 kg|
|Length||Length + Width + Height||Weight|
|60 cm||90 cm||2.0 kg|
Every shipment with the service DX Pack + must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Direx site.
Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Direx.
For consignments sent to non-EU countries, a customs type declaration (CN 22 / CN 23) must be placed on the consignment. The details given in this declaration are used for customs clearance and release of consignments in the recipient country. The principle of choosing form CN22 or CN 23 is:
Shipment value < 300 SDR*** = CN22
Shipment value > 300 SDR*** = CN23
Returned consignments (refused by the recipient or those with incomplete or inaccurate address) are returned to the sender without any additional fee if the percentage of such shipments does not exceed 3% of all shipments sent by the consignor. A higher rate may incur an additional fee.