Email notification	Free
Insurance with coverage 45 EUR	0.75 EUR
Insurance with coverage 150 EUR	1.50 EUR
Pick up shipments from address**	1.50 EUR

** The fee for accepting items from an address is charged regardless of the number of items received. Cities where there is no Direx office are served by Econt couriers

Minimal sizes
Length	Length x Width	Weight
14 cm	14 x 9 cm	0.02 kg

Maximal sizes
Length	Length + Width + Height	Weight
120 cm	200 cm	15.0 kg

To calculate the price of the shipments, the larger of the volume or actual weight of each shipment is used. The volumetric weight of a consignment is obtained from the volume of the consignment (in m3) multiplied by a factor of 200. For an exemplary consignment weighing 1 kg and measuring 20 cm x 30 cm x 20 cm or volume 0.2x0.3x0.2 = 0.012 m3 the volumetric weight would be was 0.012x200 = 2.4 kg.

Every shipment with the service DX Express must be packed by the sender in a form that permits its safe transport and be accompanied by a label for delivery. Delivery labels are generated and printed in A6 format directly from the sender's client profile available on the Direx site.

Consignments are also delivered with a printed Client's Manifest, which is generated from the profile of each sender and represents a pass-through protocol with a number and barcode between the clients and Direx.

No special customs documents are required for shipments sent to EU countries. For shipments outside the EU of up to EUR 50, each shipment must be accompanied by 4 pro-forma invoices

Returned shipments (rejected by the recipient or those with an incomplete or incorrect address) are delivered back to the sender, the amount for their return is equal to the amount to be sent.

* Please note that due to customs requirements for the preparation of shipments at the moment we can not offer the DX EXPRESS service for shipments outside the EU worth more than 50 Euros!